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Major Tom

Digital Project Manager - Full Time

Operations · Vancouver, British Columbia
Department Operations
Employment Type Full Time
Minimum Experience Experienced

Major Tom is the next iteration of digital marketing — a full-service agency that’s been purpose-built to help organizations thrive in an increasingly complex landscape. We’ve been serving our partners from our offices in New York, Toronto, and Vancouver since 2000.


Major Tom is committed to creating a diverse and inclusive environment for our team, our partners, and our clients. We believe that diversity contributes to the success of our business and the well-being of our employees.


Who We Are: 

A team of industry-leading specialists, we are hand-picked from across the globe, covering the full spectrum of strategy, marketing, development, and creative. Made up of some of the brightest minds on the web, we humanize modern marketing, cutting through the noise to bring clarity to our clients.


We’re committed to teamwork and leveraging the unique knowledge of every individual. We believe that passion and accountability are critical to delivering exceptional work. Our biggest heroes bring humility, an open mind, and a positive attitude to our team every single day.  We’re an informal, yet professional group that truly cares about one another, and our culture is probably articulated best on sites such as Glassdoor, Facebook, and Instagram.  We highly encourage you to check these out if you want to know the real deal.


We’re fortunate enough to have an enviable roster of international clients that includes NYU, COBS Bread, Holt Renfrew, Pirelli, NBC, Orkin, KPMG, Denny's, and Cactus Club Cafe.


Who We're Looking For:

We are looking for an Intermediate Project Manager with 3-5 years of professional experience. For this role, past experience should include managing website projects with proven skills in both digital project management and client service.


The ideal candidate is a highly organized project manager with a demonstrated ability to manage a variety of project types, from eCommerce websites to branding and design projects. Being an articulate communicator is key as this role involves navigating questions and challenging situations on the spot, while providing solid rationales for recommendations made throughout a project.


This is an amazing opportunity for someone who enjoys building strong client relationships and is passionate about creative and digital.


What We’re Looking For: 

The Must-Haves  

  • Excellent written, verbal, and listening skills

  • 3 years minimum experience in project management

  • A resourceful critical thinker who is willing to adapt.

  • A familiarity with common best practices in relation to website design and development.

  • Experience with running projects of all sizes, confident with various project management methodologies, and making project plans.

  • Ability to take ownership of increasingly complex projects with minimal guidance.

  • A knack for predicting issues before they arise.

  • Experience briefing and working with design, SEO, and development teams.

  • High proficiency with Google Suite, particularly Sheets and Slides


What We’re Looking For: 

Not Deal Breakers, But Added Assets

  • Agency experience 

  • Knowledge of common web CMS, like WordPress

  • Proficiency with Google Analytics


What You'll Get To Do:

  • You will be the linchpin for the creative and development teams, managing all the moving parts in the process for end-to-end website builds and branding projects.

  • As a member of our account services team, you will work closely with a variety of people across the agency, including designers, developers, marketing experts, SEO strategists, and account managers.

  • Participate in workshops to get to the crux of client needs, while keeping the project process, client expectations, and team capabilities in mind.

  • Conscientiously manage project budgets and timelines while meeting objectives and producing quality deliverables.

  • Stay up-to-date on current trends and technologies in project management, marketing, design, and development.


Some of the Benefits & Perks You’ll Get:

  • Paid time off and bonus time off during the holiday season

  • Flexible working hours and work-from-home options

  • Comprehensive medical benefits, including a healthcare spending account

  • Daily healthy (and tasty!) snacks and weekly team breakfast


Major Tom is committed to equal opportunity and fair treatment for all. The company prohibits discrimination on the basis of age, race, disability, ethnicity, marital or family status, national origin, religion, gender, sexual orientation, veteran status, genetic information, gender identity, medical condition or any other characteristic protected by law. 


Thanks for taking the time to check out this opportunity! Unfortunately, due to the number of applications we receive we are not able to contact everyone who applies. All applications, however, are stored in our talent database and will be considered for future opportunities.


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  • Location
    Vancouver, British Columbia
  • Department
  • Employment Type
    Full Time
  • Minimum Experience